‘They are exhausted': Lorain County 911 center critically understaffed

ELYRIA, Ohio (WJW) – 911 dispatchers in one Northeast Ohio county are sounding the alarm, claiming their staffing levels are critically low. Lorain...

April 29, 2023
4:42 AM

ELYRIA, Ohio (WJW) – 911 dispatchers in one Northeast Ohio county are sounding the alarm, claiming their staffing levels are critically low. Lorain County officials say they realize there is a shortage, but are doing everything they can right now to fix the problem. The union representing dispatchers at the Lorain County 911 center call it a matter of life and death. They say current dispatchers are overworked, logging thousands of hours of overtime and coming to work exhausted. 'They are exhausted.

Kevin Freeman